Job Description
Description
You will work in a fast-paced environment where you will be responsible for the most critical systems.
Our external teams ( Customers ) count on us to keep their MySQL databases running, and we are vital to the success of their businesses.
You will troubleshoot and resolve customer issues related to the DB system's availability and performance.
You will develop relationships with customers, comprehend and fulfil their needs, and maintain their satisfaction through regular communication and engagement with their environments.
Key Responsibilities
You will work in a fast-paced environment where you will be responsible for the most critical systems.
Our external teams ( Customers ) count on us to keep their MySQL databases running, and we are vital to the success of their businesses.
You will troubleshoot and resolve customer issues related to the DB system's availability and performance.
You will develop relationships with customers, comprehend and fulfil their needs, and maintain their satisfaction through regular communication and engagement with their environments.
Key Responsibilities
- Database Performance Optimization : Optimize complex SQL queries and database structures to enhance performance.
- Query Analysis & RCA : Analyze database errors, troubleshoot issues, and provide detailed Root Cause Analysis (RCA) when required.
- Alert Management : Handle and resolve MySQL alerts efficiently, ensuring data...
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