Job Description
**Role:** National Accounts- Service
**Location:** Mumbai, India
**Full/ Part-time:** Full time
**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
This role will responsible for National Account Customer Handling.
**Role Responsibilities:**
+ Review all assigned calls on a **daily basis** to ensure progress and timely action
+ Coordinate with internal stakeholders for **quick resolution** of open items
+ Avoid penalties by ensuring **strict adherence to TAT guidelines**
+ Participate in daily/weekly reviews and provide status updates as required
+ May promote various products/services to ensure business targets are met.
**Role Purpose:**
+ National Account Customer Handling
+ To ensure timely call closures, compliance with TAT, effective preventive maintenance execution, and proper documentation in line with customer and contractual requirements
**Minimum Requirements:**
+ 3/5 Years Experience in HVAC
**Benefits**
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
+ Make yourself a priority with flexible schedules, parental leave
+ Drive forward your career through professional development opportunities
+ Achieve your personal goals with our Employee Assistance Programme
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice
**Location:** Mumbai, India
**Full/ Part-time:** Full time
**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
This role will responsible for National Account Customer Handling.
**Role Responsibilities:**
+ Review all assigned calls on a **daily basis** to ensure progress and timely action
+ Coordinate with internal stakeholders for **quick resolution** of open items
+ Avoid penalties by ensuring **strict adherence to TAT guidelines**
+ Participate in daily/weekly reviews and provide status updates as required
+ May promote various products/services to ensure business targets are met.
**Role Purpose:**
+ National Account Customer Handling
+ To ensure timely call closures, compliance with TAT, effective preventive maintenance execution, and proper documentation in line with customer and contractual requirements
**Minimum Requirements:**
+ 3/5 Years Experience in HVAC
**Benefits**
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
+ Make yourself a priority with flexible schedules, parental leave
+ Drive forward your career through professional development opportunities
+ Achieve your personal goals with our Employee Assistance Programme
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice
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