Job Description

About the role

This role will responsible for National Account Customer Handling.

Role Responsibilities:

  • Review all assigned calls on a daily basis to ensure progress and timely action
  • Coordinate with internal stakeholders for quick resolution of open items
  • Avoid penalties by ensuring strict adherence to TAT guidelines
  • Participate in daily/weekly reviews and provide status updates as required
  • May promote various products/services to ensure business targets are met.

    • Role Purpose:

  • National Account Customer Handling

  • To ensure timely call closures, compliance with TAT, effective preventive maintenance execution, and proper documentation in line with customer and contractual requirements

    • Minimum Requirements:

  • 3/5 Years Experience in HVAC

    • Benefits

    We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Make yourself a priority with flexible schedules, parental leave

  • Drive forward your career through professional development opportunities

  • Achieve your personal goals with our Employee Assistance Programme

    • Our commitment to you

    Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .

    Apply for this Position

    Ready to join ? Click the button below to submit your application.

    Submit Application