Job Description

The Opportunity

The National Mining Director, Operations & Support is responsible for leading and managing mining aftersales operations within the FMM Area of Responsibility (AOR) and nationally. This role provides strategic leadership to drive safety, operational excellence, customer satisfaction, and profitable growth across parts, service, and technical support for the mining equipment and mining customers across the country.

The Role

  • Lead the national mining aftersales strategy and execution, aligning with overall business objectives to drive growth, profitability, and customer satisfaction.
  • Direct sales and operational activities across the FMM AOR and nationally, leading the mining aftersales sales team and developing and executing business plans to drive revenue growth, market presence, and customer demand for parts, service, and technical support.
  • Serve as the company subject matter expert for mining aftersales, with deep understan...

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