(Native Chinese) Chat Support Consultant, crypto (Remote)

Native Chinese Chat Support Consultant, crypto (Remote)

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Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes.

What you will do

• Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email.
• Handle customer inquiries, order disputes, and appeals.
• Provide valid, accurate information and solutions to customer requests.
• Manage complaints...