(native Finnish) Chat Support Consultant, crypto (Remote)

Overview

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders in 60 languages across diverse industries since 2010. We operate globally and support clients in 60 languages across multiple sectors. Join our team as a Chat Support Consultant and thrive in a multicultural, multilingual environment with a home-office setup. Our People First management approach helps you master new skills and achieve goals.

This role involves delivering high-quality customer support in crypto trading via live chat and email, building strong customer relationships, and continuously improving through evolving tools and technologies.

Responsibilities

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle s...