(native Korean) Chat Support Consultant, crypto (Remote)

(native Korean) Chat Support Consultant, crypto (Remote)

We are: SupportYourApp is a global Support-as-a-Service leader partnering with tech companies and industry leaders such as MasterCard, Calm and MacPaw across 30+ countries since 2010 to deliver secure customer and technical support. We support clients in 60 languages across diverse industries. Join our community as a Chat Support Consultant and thrive in a multicultural, multilingual environment while enjoying the flexibility of a home office.

What you will do

• Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints
• Build strong and lasting customer relationships
• Handle customer inquiries and feedback
• Provide valid, accurate information and solutions to customer requests
• Maintain up-to-date knowledge of the company's trading platform and general market conditions
• Und...