Job Description

L2 Support Engineer – DevOps ToolingRole: L2 Support Engineer – DevOps PlatformsExperience: 3–5 years
Level: L2 / Advanced Support
Team: DevOps / Platform OperationsLanguages (Mandatory)Spanish – fluent (mandatory, daily communication with stakeholders)English – fluent (excellent written and spoken skills)Core Tools Expertise (Operational & Troubleshooting)Jenkins – pipeline failure troubleshooting, plugin issuesGitLab – CI/CD debugging, permissions, repo configurationGrafana – dashboard and alert troubleshootingSonarQube – quality gate and analysis failuresNexus Repository – repository and artifact lifecycle issuesJira – advanced ticket handling, workflow issuesConfluence – documentation ownershipMatomo – configuration and operational troubleshootingResponsibilities...

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