Job Description


Role: Net Support Lead
Location: Hartford, CT Hybrid Onsite days a week

Fulltime Salary: $K- $K/yr



Support lead with expertise in C, .NET (, , Core), SQL Server , WebForms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L/L support to business critical applications.

Candidate will perform following activities
  • Manage L/L services in onsite offshore model for legacy applications developed in using .NET Framework (, , .NET Core, and (WebForms, MVC) on AWS platform

  • Lead support team of fullstack developers and SQL developers.

  • Establish support processes which are adhering to ITIL guidelines

  • Manage client expectations. Setup right expectations through effective communication and reporting.

  • Provide L/L support

  • Establish efficient Incident triaging, tracking mechanism to adhere to contractua...

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