Netflix Agent

**Responsibilities**
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Keep records of all conversations in our call center database in a comprehensible way
**Requirements**:
- High School completed
- Advanced English
- Schedule availability for training
- 6 months in Call Center experiencie
- 6 months Customer Service experiencie
**Salary & Benefits**:
- $14,500 Base salary
- Up to $3,000 Performance Bonus
- 2 Days off
- CHOOSE YOUR SCHEDULE
- Food coupons
- Life medical insurance
- Permanent placement position / Direct hire
**Salary**: $14,500.00 - $17,500.00 per month
Ability to commute/relocate:
- Monterrey, N. L.: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service: 1 year...