Job Description

A leading BPO company in Taguig is seeking a professional to act as a subject matter expert in service delivery. You will manage client accounts, ensuring satisfaction by addressing requests within defined SLAs. The role requires 3+ years of NetSuite experience and a Bachelor's or Advanced degree. You will be responsible for business process mapping, requirements gathering, and training team members. Competitive salary and career growth opportunities are offered in this dynamic work environment.
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