Job Description

Service Assurance Engineer - CGI Netwiser and Zabbix, QoS, ITIL, Linux/Unix
Contract Length: 12 months
Engagement Type: Freelance Contract
Location: Helsinki Hybrid 3 days per week
We are working with a technology-driven organisation seeking an experienced Service Assurance Engineer to support monitoring, mediation, and reporting activities across fixed network services. The role is hands-on and operational, focusing on traffic monitoring, incident triage, and service quality reporting across national and international routes.
This contract is well suited to someone with strong telecom OSS experience, particularly within traffic and QoS monitoring environments.
Key Responsibilities
Monitor CGI Netwiser and Zabbix services, triage incidents, and resolve application-level issues
Ensure accurate collection, processing, and validation of call traffic volumes, quality metrics, and trend data across national and international routes
Maintain and enhance PHP-based c...

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