Job Description

This role aims to provide support with the provisioning, deployment, configuration, and administration of many different pieces of the network and security-related products and solutions. These include firewalls, routers, switches, network monitoring tools, and Virtual Private Networks (VPNs). This role will also provide the opportunity to perform network-based security risk assessments and occasionally help design new network and security solutions.

Responsibilities

  • Provide support with the configuration of a range of equipment, including Cisco, FortiGate, and Meraki.
  • Provide support with the commissioning of new sites.
  • Provide support to the Service Desk in analysing and solving technical problems and finding mitigations to prevent a recurrence.
  • Assist with Moves, Adds and Changes (MACs); Perform ad-hoc network programming or software upgrades.
  • Liaise with the customer and internal teams to resolve problems or to study new o...

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