Network Customer Success Engineer

This is a remote position to work from LATAM collaborating with US clients.

We offer:

• 100% Remote Work
• $21 USD per hour

Title: Customer Success Engineer

As a Customer Success Engineer within the LATAM SASE team, you will be part of a business-critical capability to enable our customers’ secure environments across the LATAM region. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy.

Responsibilities

• Assist customers in implementing SASE solutions and fully integrate these into their security and networking operations
• Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engi...