Network Engineer

Were seeking an experienced Network & Security Engineer with 4 years of experience to operate, optimize, and secure enterprise network infrastructure. The ideal candidate will own L2/L3 troubleshooting, implement security policies, and drive continuous improvement across Cisco switching/routing, SonicWall & Fortinet firewalls, Cisco WLC/WiFi, and SSE solutions like Netskope. Requirements Key Responsibilities Operations & Support Provide L2/L3 support for LAN/WAN, WiFi, and security incidents; drive root cause analysis and permanent fixes. Manage and optimize Cisco routers/switches (OSPF/EIGRP, STP, VLANs, HSRP/VRRP, QoS). Administer Cisco WLC and enterprise WiFi (AP provisioning, RF optimization, WPA2/3Enterprise, 802.1X). Firewall & Security Configure and maintain SonicWall and Fortinet (FortiGate) firewalls (NAT, VPN, SDWAN, policies, IPS/AV/WEB). Implement sitetosite and remoteaccess VPNs, certificate management, and high availability. Tune security profiles (IPS, AntiVirus, Web Filter, Application Control) and monitor threat activity. SSE / Cloud Security Operate Netskope (SWG, CASB, ZTNA/DLP policies), integrate with IdP (Azure AD/Okta), and onboard endpoints. Analyze SSE logs/events; optimize policies for user experience and risk reduction. Monitoring & Reliability Maintain FortiAnalyzer, SonicWall Analytics. Define and track SLAs/OLAs; drive capacity planning and performance baselines. Change & Compliance Lead changes via ITIL processes (Request/Change/Problem); maintain network diagrams and SOPs. Ensure compliance with security standards (e.g., ISO 27001, CIS Benchmarks) and audit readiness. Collaboration Work with InfoSec, Workplace, Cloud, and App teams on new projects (M&A, branch rollout, cloud migrations). Vendor coordination for complex issues, RMAs, and firmware advisories. MustHave Skills Routing/Switching: VLAN, trunking, interVLAN, STP/RSTP, NAT, QoS. Cisco WLC/WiFi: RF design basics, AP groups, FlexConnect/Local mode, RADIUS/802.1X, Fast Secure Roaming. Firewalls: SonicWall: Access rules, NAT, DPI, VPN (IKEv2), App Control, HA. Fortinet: Policy/Objects, SDWAN, IPSec/SSLVPN, UTM profiles, HA (AA/AP), FortiManager/FortiAnalyzer. Netskope: SWG, CASB, ZTNA, DLP, policy creation, client deployment, log analysis. Security Foundations: TCP/IP, TLS/PKI, DNS/DHCP, identity-aware policies, segmentation (ACLs/VLANs). Scripting/Automation (nice-to-have): Python/PowerShell, REST APIs for device/report automation. Tooling: Wireshark, Nmap, SolarWinds/PRTG, FortiAnalyzer, SonicWall Analytics, Certifications (Preferred) Cisco: CCNA (required or equivalent) Fortinet: NSE 4 (Firewall Professional) or higher (NSE 5/7 nice-to-have). SonicWall: SNSA/SNSP (preferred). Netskope: NSA (Administrator) / NPA (preferred). Security & ITSM: CompTIA Security+, ITIL Foundation. Soft Skills Strong customer communication and incident ownership. Clear documentation and change control discipline. Analytical mindset for RCA and risk-based decision making. Collaboration across cross-functional teams and vendors. KPIs / Success Metrics Incident SLAs: 95% resolution within SLA; reduced MTTR. Stability: Lower repeat incidents; proactive problem records closed. Security Posture: Reduced false positives, policy compliance, and timely patching/firmware. Performance: WiFi user experience (latency, throughput), WAN utilization, SDWAN path quality. Design: Branch network with dual ISP, SDWAN, and ZTNA access. Troubleshooting: Intermittent WiFi drops on specific SSIDRF vs. RADIUS vs. DHCP analysis. Security: DLP policy conflicts in Netskope; tuning to reduce false positives. Firewalls: Migrating SonicWall to FortiGate with parity policies and VPNs. Packet analysis: TLS handshake failures; SNI-based policy impacts. Audit Readiness: Up-to-date diagrams, SOPs, access reviews, and config backups. Education Bachelors in Computer Science/IT/ECE (or equivalent experience). Benefits Health insurance coverage for employee, spouse, and kids Retirement savings plan with employer matching contributions Opportunities for professional development and advancement within the organization
Bachelor's degree
4+ years
Bachelor's degree in Business Administration, HR, or a related field. 2+ years of experience in office administration or a similar role. Strong organizational and multitasking skills. Excellent verbal and written communication abilities. Proficient in MS Office (Word, Excel, Outlook). Familiarity with insurance coordination and asset management systems is a plus.