Job Description
Location:
Sta. Ana, Cagayan.
Job Overview
On-Site Network Support Services
1.0 General Service Scope
Provide proactive first level support on network-related (WAN, wired/wireless LAN) service requests, issues and enhancements/project initiatives such as but not limited to network device configurations, deployments/ installations, decommissioning, troubleshooting, and preventive maintenance at Helios.
The Service Provider shall conduct preventive maintenance as required by IT Department.
Assist in network-related activities such as performing pre and post-implementation testing, hardware acceptance test, user acceptance test and preventive maintenance of network devices;
Monitor status of the network infrastructure using ISJ's monitoring systems to maintain the availability and performance of network devices, services, and applications. Prepare reports such as periodic network performance monitoring including but not limited to evaluation of link utilization, res...
Sta. Ana, Cagayan.
Job Overview
On-Site Network Support Services
1.0 General Service Scope
Provide proactive first level support on network-related (WAN, wired/wireless LAN) service requests, issues and enhancements/project initiatives such as but not limited to network device configurations, deployments/ installations, decommissioning, troubleshooting, and preventive maintenance at Helios.
The Service Provider shall conduct preventive maintenance as required by IT Department.
Assist in network-related activities such as performing pre and post-implementation testing, hardware acceptance test, user acceptance test and preventive maintenance of network devices;
Monitor status of the network infrastructure using ISJ's monitoring systems to maintain the availability and performance of network devices, services, and applications. Prepare reports such as periodic network performance monitoring including but not limited to evaluation of link utilization, res...
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