Job Description

Key Responsibilities

  • Advanced Troubleshooting & Escalation
  • Resolve critical incidents escalated from L2, including deep packet analysis, flow diagnostics, and log correlation.
  • Perform root cause analysis (RCA) for recurring issues and implement permanent fixes.
  • Architecture & Design Support
  • Collaborate with network architects on design validation, migrations, and technology refresh.
  • Review and approve high-impact changes under CAB governance.
  • Change & Configuration Management
  • Execute complex changes (routing policies, firewall architecture, SD-WAN templates, QoS strategies).
  • Validate post-change performance and security posture.
  • Performance Optimization
  • Conduct capacity planning and performance tuning for LAN/WAN/WLAN and perimeter security.
  • Recommend upgrades and automation strategies for proactive monitoring.
  • Security & Compliance
  • Administer advanced ...

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