Network Engineer

Provide Level 1 and Level 2 support for the customer’s network infrastructure.

Troubleshoot and analyse network incidents, working closely with internal experts or vendor support when required.

Monitor network alerts and coordinate timely issue resolution.

Diagnose and restore systems affected by outages or performance degradation.

Prepare incident reports, including root cause and corrective actions.

Change & Configuration Support

Assist with configuration and implementation of approved changes on Switches, Access Points, Firewalls, SD-WAN appliances

Ensure all configuration changes follow best practices and adhere to change management processes.

Preventive & Proactive Maintenance

Participate in scheduled preventive maintenance and network health checks.

Conduct inspections, log reviews, capacity analysis, and general housekeeping activities.

Identify potential risks before they cause dow...