Job Description
Harvey Nash are partnering with a large UK public sector organisation undergoing a significant network refresh and modernisation programme. This role provides critical hands-on support while the wider team delivers a major transformation and embeds a Network Operations Centre.
This is a delivery-focused role, sitting across 2nd and 3rd line support, fault resolution and technical change. You’ll be heavily involved in supporting the current estate while contributing to rollout and stabilisation of the refreshed network - not just drawing diagrams and walking away.
The environment is predominantly on-prem, Cisco-led, with a tech refresh underway to Juniper.
There’s plenty of real engineering work here: switch configuration, firewall rule changes, fault fixing, and supporting a complex live estate during transition.
What you’ll be doing:
- Providing 2nd and 3rd line network support, acting as a technical escalation point
- Troubleshooting an...
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