Job Description

Help Desk Manager – TS/SCI Required

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Help Desk Manager with for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Help Desk Manager, the work you’ll do at GDIT will be impactful supporting mission of US Army Intelligence and Security Command (INSCOM).

  • Lead/Deliver: Manage and oversee all help desk operations, ensuring competent and timely service across all inquiries and issues.
  • Collaborate: Work alongside support teams, system admins, and end users to resolve escalated problems, optimize processes, and recommend technology improvements.
  • Innovate: Develop problem-solving guidelines and streamline help desk systems for continuous improvement in user experience and operational effi...

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