Job Description

Responsibilities:

Network Operations & Maintenance

  • Ensure the high availability and reliability of LAN/WAN networks through continuous monitoring, performance analysis, and optimization.
  • Manage and maintain network hardware and software inventory in accordance with internal standards.

Support & Troubleshooting

  • Provide Level 1 and Level 2 support for network-related incidents.
  • Conduct root cause analysis and implement effective corrective and preventive actions.

Deployment & Lifecycle Management

  • Commission, decommission, and refresh network devices in alignment with technology lifecycle requirements and compliance guidelines.

Documentation & Process Improvement

  • Maintain accurate and up-to-date network documentation, diagrams, and standard operating procedures.
  • Identify opportunities to improve operational processes and contribute to best-practice enhancements. <...

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