Job Description
Responsibilities:
Network Operations & Maintenance
- Ensure the high availability and reliability of LAN/WAN networks through continuous monitoring, performance analysis, and optimization.
- Manage and maintain network hardware and software inventory in accordance with internal standards.
Support & Troubleshooting
- Provide Level 1 and Level 2 support for network-related incidents.
- Conduct root cause analysis and implement effective corrective and preventive actions.
Deployment & Lifecycle Management
- Commission, decommission, and refresh network devices in alignment with technology lifecycle requirements and compliance guidelines.
Documentation & Process Improvement
- Maintain accurate and up-to-date network documentation, diagrams, and standard operating procedures.
- Identify opportunities to improve operational processes and contribute to best-practice enhancements. <...
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