Network Engineer (Unified Communication/VOIP Support)

About the job Network Engineer (Unified Communication/VOIP Support)

• Strong level of knowledge of voice network hardware and software, topologies, and protocols.
• Excellent knowledge of Cisco VoIP infrastructure.
• Strong experience in Automatic Call Distribution (ACD) and large-scale Interactive Voice Response (IVR) systems.
• In-depth experience with selection, design, implementation, and support of enterprise voice network systems and diagnostic tools.
• Strong analytical ability, judgment, and problem analysis techniques.
• Excellent organizational, project management, and troubleshooting skills with attention to detail.
• Strong ability to understand client expectations and to resolve issues that may affect delivery.
• Strong written and verbal communication skills with the ability to communicate technical proposals to management.
• Strong interpersonal skills with the ability to work effectively in a matr...