Job Description

Why BT

We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future

Why this job matters

Managing a single small to medium-sized technical delivery or multiple simple technical deliveries. The purpose of the Global Network Change Professional is to manage the introduction of multiple/new components or features forming part of a wider platform from an engineering and test perspective and may lead a small matrix project team. Uses in-depth technical knowledge and operational understanding to identify and deliver improvements in service availability through end-to-end business ownership. In addition to the introduction, assurance, and engineering leadership, you will lead on complex or major incident fault resolution and recommend options for ensuring that optimum use is made of the network equipment/network resources.

What I’ll be doing and your accountabilities

Articulate designs to stakeholders and ensure clear delivery scope, business-aligned solutions, and complete plans.

Identify prerequisites, manage risks, and implement corrective actions.

Recommend process improvements; engage with internal/external stakeholders and suppliers.

Provide progress reports; manage RAG status, risks, issues, finances, and resources.

Define technical delivery plans, dependencies, and end-to-end testing scope.

Run project reviews; ensure risk mitigation and smooth handover.

Drive stakeholder management, quality improvements, and cost reduction.

Manage resourcing strategy and end-to-end success of internal/external projects.

Meet KPIs; manage suppliers and field teams for global migrations per standards.

Build/manage resource requirements and team supply-demand balance.

Prevent issues proactively; manage workstack and escalate blockers.

Identify and implement transformation and automation opportunities with business benefits.

Experience you would be expected to have

Expert knowledge on Ethernet switching. - MANDATORY

Expert knowledge on IP and IP control plane protocols. - MANDATORY

Expert knowledge on IP-MPLS - MANDATORY

Basic Unix skills - MANDATORY

Strong understanding of BT’s Global networks and technologies as well. - MANDATORY

Knowledge of Global Network Suppliers – E.G. Cisco, Juniper, Ericsson, Ciena, Huawei, Nortel - - MANDATORY

Excellent Communicator and able to adapt and articulate technical terminology and non-technical. - MANDATORY

Experience of a process driven work-flow environment - PREFERRED

Good knowledge of networks/infrastructure and related network management, products and services - MANDATORY

Basic knowledge and experience configuring Juniper M series. - MANDATORY

Basic knowledge and experience configuring Alcatel 7750 series and TE. – MANDATORY

Skills required for the job

Excellent Communicator and able to adapt and articulate technical terminology and non-technical.

Professional qualification/accreditation e.g. CCNP

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