Network Event Management Quality Assurance Analyst

Network Event Management Quality Assurance AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *

The Opportunity: We are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Analyst to ensure the highest standards of quality in our IT event management processes. The ideal candidate will develop and implement quality assurance processes aligned with ITIL best practices, focusing on the effective monitoring and management of IT events to prevent service disruptions and maintain optimal system performance.

Responsibilities:

Monitor network events, incidents, and alerts to ensure timely identification and resolution of network issues.

Utilize ITIL frameworks to ensure that network event management aligns with industry best practices.

Conduct regular audit...