Job Description
Querétaro, Querétaro 76000 Posted February 14th, 2026
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Job Type: Full Time
Job Category: IT
Job Description
Hiring: Network L1 Data Location: Mexico (CDMX / Guadalajara / Monterrey / Querétaro) Job Type: Contract / Full-Time Job Description We are looking for a Network L1 Data Engineer/Analyst to support day-to-day network monitoring, data validation, incident logging, and basic troubleshooting. The ideal candidate should have strong understanding of networking fundamentals and experience working with monitoring tools and ticketing systems. Key Responsibilities Monitor network alerts and dashboards (L1 support) Log incidents and raise tickets in ITSM tools (ServiceNow preferred) Perform basic troubleshooting for LAN/WAN, VPN, and connectivity issues Validate network-related data, reports, and device inventory Support escalation to L2/L3 teams with proper documentation Track SLA, outage reports, and dai...
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