Network L1 / L2 Engineer – Dispatch FSE

About The Role

We are seeking experienced Network L1/L2 Engineers to support Data Center and IT Infrastructure operations across multiple global locations. This is a field-based, dispatch-oriented role requiring strong hands-on networking and infrastructure support skills in enterprise environments.

Responsibilities

• Provide onsite L1/L2 network support for data center and enterprise environments
• Handle dispatch-based incidents and service requests
• Perform rack & stack, cabling, labeling, and device installation
• Troubleshoot network connectivity, hardware, and infrastructure issues
• Replace faulty hardware components (routers, switches, access points, etc.)
• Coordinate with remote L3 / NOC / SOC teams for resolution
• Perform basic configuration validation and connectivity testing
• Maintain proper documentation, incident updates, and closure reports
• Ensure adherence to cust...