Network Operations Center Analyst

About Company

Concentrix is a technology-enabled global business services company specializing in customer engagement and business performance. With more than 4,00,000 staff, Concentrix is present across 40 countries and six continents. We are considered as a category leader in the CXM (Customer Experience Management) Services. You may please visit the website-www.Concentrix.Com

Role - NOC

Location - Bangalore / Gurgaon/ Pune

Experience: 2- 5 Years

Mode of Work - Hybrid

Shift Timings- US Shift timings

Notice Period: Immediate to 15 Days max

JD

Duties and Responsibilities:

• Support a follow-the-sun operations center strategy to monitor and troubleshoot networks, servers, applications, and core infrastructure using tools such as Solarwinds, Microsoft 365 Platform, Pagerduty and other monitoring platforms to ensure 24/7 uptime for business-critical systems and applications
• ...