Job Description
Position: Network Operations Center Engineer Location: LATAM (Ideally Brazil, Argentina, Mexico) Type: Contract
What You’ll Do
Monitor systems and applications to ensure availability and performance.
Identify and respond to incidents, escalating issues to the appropriate teams.
Use monitoring tools like Datadog and New Relic to detect and manage issues. Communicate clearly during incidents and work closely with multiple teams.
Make quick, effective decisions in high-pressure situations.
Share real examples of incidents you’ve managed and how you resolved them.
What We’re Looking For Experience working as a NOC Engineer or in a production support role. Familiarity with observability and monitoring tools (Datadog, New Relic).
Hands-on incident detection and management experience.
Strong communication and collaboration skills.
Ability to stay calm and effective during critical incidents.
Comfortable discussing re...
What You’ll Do
Monitor systems and applications to ensure availability and performance.
Identify and respond to incidents, escalating issues to the appropriate teams.
Use monitoring tools like Datadog and New Relic to detect and manage issues. Communicate clearly during incidents and work closely with multiple teams.
Make quick, effective decisions in high-pressure situations.
Share real examples of incidents you’ve managed and how you resolved them.
What We’re Looking For Experience working as a NOC Engineer or in a production support role. Familiarity with observability and monitoring tools (Datadog, New Relic).
Hands-on incident detection and management experience.
Strong communication and collaboration skills.
Ability to stay calm and effective during critical incidents.
Comfortable discussing re...
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