Network Operations Center Engineer | Level 1/2

We are looking for a Network Operations Center Engineer | Level 1/2 to join a project at a company specializing in the management of financial markets. The ideal candidate will provides level 1/2 technical support across a broad range of network and infrastructure disciplines that underpin the operation, as well as hosted markets for external clients.

This role is part of a high-availability, 24/7 operational environment and requires close collaboration with all the teams. The position is both internally and externally facing and plays a key role in ensuring service stability, performance, and continuous improvement.

Responsabilities:

• Monitor and respond promptly to alerts generated by network and infrastructure monitoring tools.
• Diagnose, troubleshoot, and resolve network and system incidents within defined SLAs.
• Escalate incidents and problems proactively when service impact is identi...