Network Operations Center Technician

Job Summary

The Network Operations Center (NOC) Technician is responsible for monitoring, supporting, and maintaining enterprise IT infrastructure, including network, server, and telecommunications environments. This role focuses on identifying and escalating incidents, maintaining system reliability, and supporting continuous improvement of IT operations.

What Youll Do

• Proactively monitor network, server, and telecommunications infrastructure

• Identify, document, and escalate alerts, incidents, and issues requiring urgent action

• Monitor and review data backups to ensure system availability and reliability

• Create, update, and distribute operational and performance reports

• Maintain and contribute to an internal IT knowledge base

• Verify compliance with established IT guidelines, processes, and policies

• Maintain,...