Network Operations Center Technician

Job Summary

The Network Operations Center (NOC) Technician is responsible for proactively monitoring and supporting enterprise IT infrastructure, including network, server, and telecommunications environments. This role focuses on incident identification and escalation, system maintenance, and continuous improvement to ensure reliable and secure IT operations.

What Youll Do

• Proactively monitor network, server, and telecommunications infrastructure

• Identify, document, and escalate alerts, incidents, and critical issues

• Monitor and review data backups to ensure reliability

• Create, update, and distribute operational and performance reports

• Maintain and contribute to an internal IT knowledge base

• Ensure compliance with established IT guidelines, processes, and policies

• Maintain, troubleshoot, and repair infrastru...