Job Description

Expressions of interest are sought for a suitably qualified individual to join the Network Operations Team as a full-time Network Operations Controller, located at our Sydney Head Office in Mascot.

Excellent interpersonal skills, the ability to multi-task and problem solve as well as being able to work as part of a team in a challenging environment are requirements of this position. 


Reporting:


This position reports to the Network Operations Manager or his delegate.


Position Responsibilities:

Network Operations

  • Oversee the daily operation of the Rex network.
  • Liaise with all ports to ensure timely and accurate flight information is communicated.
  • Monitor all flights for On Time Performance (OTP), accurately recording and reporting delay reasons.
  • Monitor weather and NOTAMs that may impact operations, and escalate or act on risks accordingly.
  • Coordinate network disruptions in collaboration with other Network Operations Centre personnel, formulating and actioning disruption plans to minimise passenger and operational impact.
  • Coordinate all aircraft turnarounds in Sydney, including bay allocation and fuel ordering.
  • In the event of an emergency, initiate the company response plan and support the Regional Express Emergency Response Team as directed.
  • Perform other operational duties as directed by the Network Operations Manager or Network Operations Supervisors.

    • Slot Management

  • Manage arrival slots through the Air Traffic Flow Management (ATFM) platform, seeking to minimise network delays.
  • Manage departure slots in Airport Collaborative Decision Making (A-CDM) environments. 

    • Crewing

  • Ensure crew compliance with all regulatory requirements, including those prescribed in the Fatigue Risk Management System (FRMS) and applicable enterprise agreements.
  • Manage crew coverage in the event of sickness, operational disruption, or additional training requirements.
  • Manage crew positioning (paxing), accommodation, and meal entitlements.
  • Work with Rostering and Crew Planning teams to address training disruptions or additional qualification requirements.
  • Support the management of crewing-related disruptions as part of an integrated Network Operations response.
  • Perform other crewing duties as reasonably directed by the Network Operations Manager or Network Operations Supervisors.

    • Conditions:


    As per the Regional Express Airlines Services Collective Agreement - Level 8.

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