Job Description

Overview

Working hours: North America – 7 AM PST to 4 PM PST.

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Responsibilities
  • Firmware upgrades, critical for mitigating network operational risks for OCI strategic customers and other commercial regions customers.
  • Config refreshes; critical for unblocking new revenue/capacity and bringing devices to a managed state.
  • Support operational ticket volume to enable timely responses to critical customer incidents.
  • Use automation to complete work and develop scripts for routine tasks.
  • Carry out scheduled and emergency firmware upgrades and configuration updates across network infrastructure.
  • Review network designs and plan updates in accordance with change management and operational best practices.
  • Collaborate with Engineering and Operations to automate and standardize firmware/config deployment processes.
  • Develop and execute test plans for ...

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