Job Description

Experience : 4 – 10 Years

Work Location : Hyderabad

Work Mode : Work from Office


Primary Skills :

  • Routing & Switching : Strong understanding of L2/L3 networking
  • Load Balancers/WAF : Hands-on experience with A10 , F5 , Citrix NetScaler
  • Firewalls : Working knowledge of FortiGate , Palo Alto , Cisco ASA , Checkpoint
  • Switches : Configuration and troubleshooting on Dell and Cisco switches
  • Virtualization Networking : VMware Networking concepts
  • Cloud Networking :
  • Azure : VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher
  • AWS , OCI , GCP : Exposure to networking services on these platforms


Job Responsibilities :

  • Design and implement complex network architectures and cloud network solutions
  • Actively troubleshoot and resolve customer issues related to on-prem and cloud networks
  • Plan and execute deep-dive technical activities and lead network-related projects
  • Manage and close support cases efficiently using internal ticketing systems
  • Ensure SLA compliance, incident lifecycle management, and knowledge base contributions
  • Drive process improvement and maintain documentation in the central repository
  • Participate in on-call support rotation
  • Collaborate cross-functionally to align network infrastructure with business needs
  • Mentor team members and share technical knowledge through how-to guides and meetings


Requirements :

  • Hands-on experience in routing, switching , and firewall/load balancer technologies
  • Strong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable)
  • Exposure to ITIL practices ; ITIL certification is a plus
  • Experience working with ticketing tools and monitoring systems
  • Excellent communication and presentation skills
  • Ability to handle client interactions , understand requirements, and suggest solutions
  • Must be self-driven , proactive, and capable of managing deadlines


Certifications (Preferred) :

  • Cisco CCNP (preferred) or multiple CCNA certifications
  • CCIE (desirable)
  • Azure / AWS certifications are an added advantage
  • ITIL Foundation certification

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