Job Description

Responsibilities:

  • Oversees projects management and implementation.
  • Codify implementation design into documented for end user's record.
  • Conduct training and presentation for team members and end-users.
  • Provide technical testing or support to pre-sales engineer/customer on the network setup.
  • Assist in technical communications with customer/partner, to ensure closure of sales order.
  • Ensuring that the solution can deliver on to the customer’s requirements.
  • Work closely with Level 2 support, if case issue is escalated to Level 3.
  • Maintain rapport with customers and competence in managing vendors.
  • Any other ad-hoc duties assigned.

Requirements:

  • Degree/Diploma in IT Networking or equivalent
  • At least 2 years of work experience in a SI or distributor environment with network security skillset
  • Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and netw...

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