Network & Security Operation Center Manager

We are seeking an experienced NOC / SOC Manager to lead, mentor, and actively participate in the day-to-day operations of our Network Operations Center (NOC) and/or Security Operations Center (SOC). This is a hands-on leadership role, requiring deep technical expertise, strong incident management skills, and the ability to drive operational excellence while managing and developing a high-performing team.

The ideal candidate will have proven experience working with monitoring and observability tools (Grafana), handling incident alerts, performing root cause analysis, and ensuring incidents are escalated and resolved in line with industry best practices and SLAs.

Responsibilities

Operational Leadership

• Lead, manage, and mentor the NOC/SOC team, including shift planning, workload management, and performance reviews
• Act as the escalation point for critical incidents and major outages
• Ensure 24x7 monitoring coverage (if applicable...