Job Description

Role - Network Support Engineer (Network Routing(LAN Technology)
Years of Experience - 8 to 10 years
Location - Chennai
- Network support engineer
- Aruba switches & wireless
- Responsibility:
- Deploy, configure, and manage Aruba CX switches (e.g., 6300, 6400 series) using AOS-CX
- Maintain and support legacy Aruba switch models (e.g., 2530,2610,2620, 2920, 2930 F, ) using AOS-Switch (AOS-S).
- Design, configure, and maintain Aruba CX and legacy switches including VLANs, STP, MSTP, OSPF, BGP, static routing, ACLs, port profiles, VSF/stacking and other Layer 2/3 features.
- Configure and optimize VXLAN overlays for campus fabric and access segmentation.
- Utilize Aruba Net Edit and Aruba Central and HP i MC monitoring.
- Monitor switch performance and proactively address network bottlenecks and outages.
- Participate in network design and capacity planning.
- Assist in troubleshooting complex network issues in collaboration with other IT teams.
- Deploy, manage, and troubleshoot Aruba Mobility Controllers (MM/MC) and Access Points (AP-505, AP-305, AP-515).
- Implement and support 802.1 X authentication, MAC auth, Captive Portal using Aruba Clear Pass Policy Manager.
- Analyze and resolve wireless connectivity issues, RF optimization, and roaming problems using tools like Air Wave or Aruba Central.
- Ensure end-to-end network performance monitoring and issue resolution (wired and wireless).
- Conduct firmware upgrades, configuration audits, and ensure compliance with network standards.
- Participate in network design and transformation projects, collaborating with architects and security teams.
- Create and maintain detailed documentation for network design, configuration standards, and troubleshooting procedures
- Work within change management processes (ITIL) and support incident/problem resolution.
- Provide on-call and after-hours support as required.
- Proficient in network diagnostics using CLI, Wireshark, SNMP tools, and Air Wave/Aruba Central.
- Certifications (Preferred):
- Aruba Certified Switching Associate (ACSA)
- Aruba Certified Switching Professional (ACSP)
- Aruba Certified Mobility Associate/Professional (ACMA/ACMP)
- Soft Skills:
- Strong analytical and problem-solving capabilities.
- Excellent communication and documentation skills.
- Ability to lead technical discussions with internal teams and vendors.
- Proactive and ownership-driven approach in managing the network

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