Job Description

Network Support Engineer (NOC 3rd line) Cirencester to £50k

Growing IT / Network solutions provider is seeking a Network Support Engineer to join their team in Cirencester.

As a Network Support Engineer you will provide 3rd line / NOC support to clients, responding to customer support tickets and managing escalations to vendors. You'll troubleshoot customer reported issues, providing advice and guidance, acting as an escalation point for other teams and providing break-fix support for complex networking issues. You will also onboard new customers into the vendor portal, audit new customer environments and provide recommendations.

You'll be mainly working on Juniper networks, also with some Cisco.

Location:

You'll join a friendly and talented team in the Cirencester office on a full time basis.

About you:

  • You have strong network support / network engineering experience
  • You have experience of troubles...

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