Job Description

Description

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Continuant is a leader in modern Managed Services, supporting mission-critical collaboration and network environments for enterprise clients worldwide. We are expanding our Network Engineering team and hiring a senior-level escalation engineer who thrives in complex technical environments and enjoys direct interaction with clients. If you are highly technical, calm under pressure, and enjoy solving problems others can’t, this role is built for you.


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What You’ll Do

  • Serve as the top-tier technical escalation point for complex network incidents.
  • Own high-impact issues end-to-end, including RCA, vendor engagement, and remediation planning.
  • Troubleshoot across multi-vendor routing, switching, firewall, and SD-WAN environments.
  • Mentor Level-1 and Level-2 engineers and provide knowledge transfer across the team.
  • Participate in client meetings (20–25%) as a network subject-matter expert ...

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