Network & Svcs Operation Specialist

Location- Chennai Skill required Network Billing Operations - Problem Management Designation Network Svcs Operation Specialist Qualifications Any Graduation Years of Experience 6 to 13 years What are we looking for Customer facing experience - direct contact with Clients Good knowledge of the Telecommunication portfolio to resolve timely issues Ability to work under pressure and when required outside business hours Proactive approach to avoid issues and risks Very good interpersonal skills empathy respectfulness persuasive and diplomatic communicative Ability to multitask in a complex environment deliver to timescales and prioritize workload Pragmatic lateral thinking and problem-solving skills Analytical and resourceful Understanding of geographical and cultural human and business differences Enough seniority to interact at senior levels within an organization At least 4 years experience in a global service role of which at least 2 years with a customer facing role R...