Network & System Administrator

Overview

We are seeking a highly skilled and proactive Network & System Administrator to manage and maintain the end-to-end IT infrastructure of our contact center, consisting of 240 seats. The ideal candidate will hold valid CCNP and MCSE certifications and be capable of supporting both network and server systems in a high-availability environment. The candidate must be flexible in working on a rotating shift schedule to provide support coverage to staff.

Responsibilities

Network Administration

• Manage and maintain the stacked access switches (Layer 2) and core L3 switches.
• Configure and troubleshoot VLANs, DHCP relay, inter-VLAN routing, and Port-Channels (LAGs).
• Administer FortiGate firewalls, including NAT policies, security rules, SD-WAN settings, and DNS filtering.
• Ensure redundancy and routing between dual internet connections (ADSL), segregating VLAN traffic by route.
• Maintain ...