Job Description

A technology solutions provider located in Mexico, Jalisco, is seeking a Product Support Engineer to assist customers with high-end hardware-based testing solutions. The successful candidate will respond to service requests, replicate customer scenarios, and document issues using CRM tools. Strong fundamentals in data networking, scripting, and troubleshooting, along with fluency in Spanish and English, are essential. A Bachelor's degree in engineering or computer science is required. This role involves both remote and on-site support activities. #J-18808-Ljbffr

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