Network Voice Avaya IPT L2

The L2 Network Voice/IP Telephony Engineer will be responsible for the design, implementation, troubleshooting, and maintenance of enterprise-level Voice over IP (VoIP), Unified Communications (UC), and telephony solutions. including Cisco Jabber, Webex, MRA, and Recording Servers. The role requires deep expertise in Cisco Call Manager, SIP, H.323, VoIP protocols, and contact center solutions to ensure high availability, performance, and security of voice networks.
QUALIFICATION:
Bachelors degree in computer science, Telecommunications, or related field.
CERTIFICATIONS:
CCNA Voice/CCNP Collaboration
Microsoft Teams Voice Certification
Avaya, Genesys, or other VoIP certifications
ITIL Foundation
EXPERIENCE:
6-8 Years
RESPONSIBILITIES (INCLUDES ALL TASKS):
- Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, CUBE, and SIP trunking.
- Implement voice gateways, dial plans, QoS policies, and session border controll...