Job Description

Skills:
Cisco Unified Communications, SIP Protocol, Cisco Webex, Cisco Routers, Cisco Unified Communications Manager (CUCM), Avaya IP Telephony, Avaya Products, UCCX,

Job Title:Senior Technical Support Engineer- Network Voice Engineer

Certification

  • CCNA Voice/CCNP Collaboration
  • Microsoft Teams Voice Certification
  • Avaya, Genesys, or other VoIP certifications
  • ITIL Foundation

Experience:6 to 8 +years

Education:Bachelors degree in computer science, Telecommunications, or related field.

Responsibilities

  • Deploy and configure Cisco Unified Communications Manager (CUCM), Unity Connection, UCCX, CUBE, and SIP trunking.
  • Implement voice gateways, dial plans, QoS policies, and session border controllers (SBCs).
  • Integrate Microsoft Teams, Zoom Phone, or other cloud-based telephony solutions.
  • Troubleshooting...

Apply for this Position

Ready to join Intertec Systems? Click the button below to submit your application.

Submit Application