Job Description
We are seeking an experienced VoIP & Network Technician who can handle escalations, advanced troubleshooting, and deeper network analysis in a fast-paced telecom environment. This role requires strong knowledge of SIP protocols, PBX systems, routing, switching, and network performance diagnostics.
This is NOT a desktop support or general IT helpdesk.
Not a Fit If Your Experience Is
Desktop or Microsoft support Basic IT troubleshooting
No VoIP or network diagnostic experience Only Tier 1 helpdesk with no escalation experience
Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, dr...
This is NOT a desktop support or general IT helpdesk.
Not a Fit If Your Experience Is
Desktop or Microsoft support Basic IT troubleshooting
No VoIP or network diagnostic experience Only Tier 1 helpdesk with no escalation experience
Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, dr...
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