Job Description
We are seeking an experienced VoIP & Network Technician who can handle escalations, advanced troubleshooting, and deeper network analysis in a fast-paced telecom environment. This role requires strong knowledge of SIP protocols, PBX systems, routing, switching, and network performance diagnostics.
This is NOT a desktop support or general IT helpdesk.
Not a Fit If Your Experience Is
Desktop or Microsoft support Basic IT troubleshooting
No VoIP or network diagnostic experience Only Tier 1 helpdesk with no escalation experience
Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, driving growth and success.
At Vivant we don’t just hire for open roles—we hire for impact. If you’re exceptional at what you do and align with our core values: Reliability, ...
This is NOT a desktop support or general IT helpdesk.
Not a Fit If Your Experience Is
Desktop or Microsoft support Basic IT troubleshooting
No VoIP or network diagnostic experience Only Tier 1 helpdesk with no escalation experience
Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly matters, driving growth and success.
At Vivant we don’t just hire for open roles—we hire for impact. If you’re exceptional at what you do and align with our core values: Reliability, ...
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