Job Description

Location: Chennai
Experience: 6 - 9 Years

The Value You Deliver-

To be a successful candidate, you will be responsible for Platform support by providing required support in Splunk, NMS, Trapx NNMi DxNetops (CAPC & NFA) HP NNM, Broadcom tools , NMS, SDM, Syslogs , DxNetops ( CAPC & NFA) & Saas applications like ThousandEyes/Catchpoint/Datadog In this role, the engineer works in collaboration with team to:

  • Support infrastructure and services to maximize uptime and minimize impact to customers 
  • Develop modules/scripts for configuration management, application build, and deployment 
  • Build, scale and optimize critical production systems 
  • Work closely with developers & network Engineering teams on projects 
  • Schedule and coordinate maintenance for critical systems 

    • The Skills that are Key to this role

    Technical / Behavioral

  • Demonstrate sense of urgency, maturity and customer service mindset in day to day work 
  • Good understanding of system/network programming.
  • Development skills - Python, ansible, Knowledge on GitHub, API handling.
  • Integration of platforms, Working on Opensource platforms, webhooks
  • Basic knowledge on Shell scripting
  • Knowledge on AWS resources and its usage.
  • Resolving JIRA/Sprint Stories as per internal SLA’s. Handle additional backlog volume based on the situation – Lead from the front 
  • Providing On Call Support and Stepping up to cover any gaps during holidays, vacations & last-minute unforeseen situations
  • Work with Scrum Master and Product Owner to ensure backlog is maintained at a healthy rate 
  • Effective communication skills, both written and verbal 
  • Ready to work in a fast-changing environment
  • Excellent Communication and presentation skills.

    • The Skills that are Good To Have for this role

  • Ability to carry out monitoring and performance analysis
  • Knowledge in Agile Project Management Methodology
  • Strong analytical and interpersonal skills 
  • Proficient with engineering methodologies and best practices

    • Apply for this Position

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