New Projects & Client Success Associate

Area: New Business Seniority level: Mid–Senior level professional with strong autonomy and accountability, reporting to the CEO. About the position: La Machi is looking for a New Projects & Client Success Associate to support the CEO in the execution, follow-up, and operationalization of new projects and commercial opportunities. This role is not a traditional sales position. The Associate will work closely with the CEO after commercial meetings take place, ensuring that conversations are transformed into concrete proposals, well-structured processes, and activated projects. It includes taking ownership of applying the new business strategy, sales operations tasks, client follow-up, proposal preparation, CRM management, and process optimization, contributing to the sustainable growth of La Machi and its mission to help good causes communicate better. Responsibilities: Sales Operations & Process Optimization: Manage, optimize, and maintain the CRM, ensuring data accuracy, cleanliness, a...