Nexthink Platform Administrator

Role: Nexthink Administrator

Required Technical Skill Set: Nexthink

Good to have Technical Skill Set Powershell

Desired Experience Range: 6-8 Years

Location: Pune

Desired Competencies (Technical/Behavioral Competency)

Must-Have

- Experience in configuring new instance and administering the same.

- Analyse the reported data and identify the potential ways to improve the

device performance.

- Able to troubleshoot the issue with data reported.

- Knowledge in writing NQL queries.

- Create analytical reports as per customer need.

- Experience in integration with other tools like SNOW, external Database.

- Proficiency in creating custom dashboards, investigation, alerts, and

monitor.

- Proficiency in using the OOB remote action and creating custom remote

actions.

- Understanding of IT Infrastructure Operations

Good-to-Have
- Good knowledge in Powershell

Responsibility of / Expectations from the Role

1 Configuration and Administration of the Nexthink platform.

2 Review the current infrastructure to identify potential quality improvements

3 Document the activities if not documented.