Job Description

Greeting from Cognizant.



We are hiring on Nice CxOne.



Skill:- Nice CxOne

Experience:- 6 Years to 12 Years

Location:- Hyderabad, Bangalore, Pune, Chennai, Kolkata, Noida, Gurgaon, Mumbai, Coimbatore



**Job Description: -**



• Studio Development Experience in Nice CxOne(Voice, IVR and Multi-channel)



• Configuration of Agents, Skill, Campaign, HOOP, Workflow data item creation and handling



• Experience in designing reports and understanding them.



• Experience in developing and debugging routing solutions using Nice CxOne and Nice CxOne Studio.



• Working knowledge of Nice Framework, reporting, routing, and multi-channel components



• Knowledge on Nice CxOne Analytics and Interactions.



• Ability to architect routing design and development for the customer



• Experience in...

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